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Why does on my email I have 453 delivered emails and on the second one I just have 231 delivered emails? Why is it not sending to everyone?
Why does on my email I have 453 delivered emails and on the second one I just have 231 delivered emails? Why is it not sending to everyone?
Best answer by retention
One way to troubleshoot and drill into more details is if you select a message, and click on “View All Analytics” in the left sidebar, then click on “Recipient Activity”. There, you’ll find more details on people who received, skipped, or “other.”
You should see something like this:
Another reason that I commonly find this is because the Flow was being setup at different times, or messages were enabled over a period of time So if your Flow only had Email #1 for a while, then you added Email #2, then folks who were in the Flow before Email #2 was Live, did not get into Email #2.
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