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Abandoned Car flow dont pick items

  • 23 January 2024
  • 1 reply
  • 24 views

Hello ! For some reason my abandoned cart email template does not pull my products.
Could you help me find out what the error is?
Here I leave the code

<div>
<p style="text-align: left;"><span style="font-size: 14px; font-weight: bold; color: #000000;"><a href="{{ event.CheckoutURL }}" style="color: #000000;">{{ item.ProductName }}</a></span></p>
<p><span style="color: #c45029; font-weight: bold;">₡ {{ item.ItemPrice|floatformat:2 }}</span></p>
</div>

1 reply

Userlevel 7
Badge +60

Hey @Evelin 

Welcome to the Klaviyo Community! 

The correct dynamic variables will depend on what integration you are using as well as what you are using as the flows trigger. Check out this Help Center resource on how to use dynamic variables to personalize email and SMS messages. It will walk you through the steps on how to configure the correct variable syntax to be used to pull the correct product into your email.

Hope this helps!

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