We have a sequence of 3 emails in the abandoned cart flow (WooCommerce installation).
If somebody completes purchase during the flow, the subsequent emails are not sent.
How do we similarly prevent the remaining abandoned cart emails being sent to somebody who has removed the items in their shopping cart?
Hey
What you can do is use the “Value” of the cart to determine if the products are still in their cart or not.
so add a flow filter which says > Added to cart Value » is greater » than 0$ or 1$ » since starting this flow
you can also use “Started checkout value” however since you are checking your cart if those products are still there or not, I would suggest you use ‘added to cart’ value
I hope this helps and thank you for sharing your question here in the community.
Cheers
Arpit
It doesn’t seem to solve the issue. I have this check but people are still getting through even though they now have an empty shopping cart. Is the “since starting the flow” correct since surely it’s the value at the moment the email gets sent?
Regards
Erica
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.