@kari in such a case it might be handy to have a way to (re)generate the cart (session) again.

What platform are you on? Maybe you could add a link to the products or have a link that auto adds those products to the cart again.

With Shopify and woocommerce you're able to get the session back so it would also work crossdevice and longer than 48h. 

As for CTA we mainly try to increase motivation as time passes. basically using the BJ Fogg model below. When motivation is high and (perceived) ability (to perform an action) is low enough someone will take action. That either means increasing motivation or increasing their perceived problem. It can be copy or discount or something extra (get a free x with your order… ) in those additional emails.

Hey @Omar ! I really appreciate the detailed reply. Thank you!

Soooo I have attempted to recreate the 48 hour issue, and it was true for me on desktop. I added products to my cart and triggered the abandoned cart flow, and my cart cleared after two days. Is that not normal? Our web developer suggested 48 hours was the standard. Curious to hear more of your thoughts on that one :)

We are using WooCommerce. I do like the idea of creating a link that would add the item back to the cart… I have no idea how I can do that, but perhaps our web developer would know.

It’s worth noting that our primary audience is comprised of stroke survivors (as our medical devices cater to their needs). I worry about creating a link that adds the item back to the cart, because if someone has a cart saved for longer than 2 days, and they click that link, they may end up purchasing twice as much but without intending to. And that would be very bad. 

Thanks again!!