Hi everyone, I’ve just created my first flow but it does not seem to pull out the image of the product and I have not received the abandoned cart email to the email I am testing it from the client’s website. I set it up as a 2 minute and zero placed orders just to see how it looks but I’ve not received anything..
Abandoned Cart Flow ? How to test it
Userlevel 7
+41
Welcome to the community
Have you tested the abandoned flow email while in the email editor using “Preview & test”? That will use checkout-started event data so you can review that all is OK with the email.
To help troubleshoot, you’ll need to share
- Your flow trigger
- The setup of the product table in the email.
And what ecomm platform are you using?
Regards
Andy
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