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@Catherinevanhul

from what I see you are missing / after organization and in the link.. the link it says .comproducts… and it should be .com/products...

Thanks @Bobi N. !

I changed the Link URL into : {{ organization.url }}/products/{{ item.product.handle }}

(so I added a / just before ‘products)

But it’s still directing me to the same error page : https://www.catherinevanhullebusch.comproducts/deep-diving?_kx=z-nUX78dAJpddSKyNe0nuMgg6_XGCs1QNJ8LOxd9pQWCl4Gv7KbvFWA8b4_onmPJ.V2ntaH

(without the / , even if I adapted the URL and saved it)

I just want that link to go also to the cart…

So I also tried copying the link that is behind the ‘go to cart’ button onto the product : {{ event.extra.checkout_url}}

But that didn’t work either...

Hi @Catherinevanhul 

I just abandoned your checkout as a test and received your email. The image link and ‘return to cart’ work OK. However, the product title text needs to be amended as per @Bobi N. answer as it is not inserting the / before ‘products’ in the url

Regards

Andy

@Catherinevanhul if by any chance you encounter this with other links as well it might be a good thing to update your organization URL on this page and add a / behind your URL - https://www.klaviyo.com/settings/account/organization

Hope it helps.

Omar Lovert // Polaris Growth // Klaviyo Master Platinum Partner

We help with e-commerce growth through CRO, Klaviyo and CVO

Hi @Omar , I don’t have this issue with other links. However, I still wanted to try and I just added a / behind my URL on the account page, and the problem with the link in the abandoned cart is gone , thanks a lot!!!