Abandoned Cart product links lead to main page

  • 22 May 2024
  • 1 reply


Hi all,


I am currently testing the new abandonment cart flow which I built using a pre-default Klaviyo template. Product links, however, lead to the main page instead of AC page. Has anyone experienced this?


We do have UTM tracking set up on account level. And I am testing this flow by creating filter criteria applied to my profile fields (email contains test address). 


Any ideas what I could do to fix please?

Thank you!


Best answer by stephen.trumble 28 May 2024, 18:28

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1 reply

Userlevel 7
Badge +60

Hey @Natalia Popova 

Welcome to the community!

Can you share what trigger you are using and the dynamic variables in the email template? 

Also checkout this other community post on the same challenge