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Abandoned cart rebuild includes only 1st product

  • 30 May 2024
  • 1 reply
  • 16 views

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Hey everyone,

I’m experiencing something strange at the moment.

I’m using this:
{{ organization.url|trim_slash }}/cart?wck_rebuild_cart={{ event.extra.CartRebuildKey}}

To add a button to my cart abandonment emails. However, the cart then includes only the first product. If I have added multiple, the rest of the products are missing from the cart.

 


 



Using WooCommerce.

btw; It also does not remember the quantity. I had a quantity of two for perfume 756, yet in the cart there is only x1.

Anyone have an idea? I’d hate to bother support over this.

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Best answer by bluesnapper 30 May 2024, 14:49

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Userlevel 7
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Hi @kiplario 

I just tested on a WooC client with your cart rebuild URL and it shows all the products I added.

I think the quickest route to a fix is with a Klaviyo support chat - very helpful team! Unless others on here have any ideas!

Regards

Andy

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