Abandoned cart rebuild includes only 1st product

  • 30 May 2024
  • 1 reply


Hey everyone,

I’m experiencing something strange at the moment.

I’m using this:
{{ organization.url|trim_slash }}/cart?wck_rebuild_cart={{ event.extra.CartRebuildKey}}

To add a button to my cart abandonment emails. However, the cart then includes only the first product. If I have added multiple, the rest of the products are missing from the cart.



Using WooCommerce.

btw; It also does not remember the quantity. I had a quantity of two for perfume 756, yet in the cart there is only x1.

Anyone have an idea? I’d hate to bother support over this.


Best answer by bluesnapper 30 May 2024, 14:49

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1 reply

Userlevel 7
Badge +39

Hi @kiplario 

I just tested on a WooC client with your cart rebuild URL and it shows all the products I added.

I think the quickest route to a fix is with a Klaviyo support chat - very helpful team! Unless others on here have any ideas!