Hi there,
Our abandoned checkout is every so often sending a customer the first email in quick succession (sometimes even simultaneously).
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/603bbc70-78f7-4329-8841-a1b91568a3fc.png)
I have seen a few other questions about this and the suggestion is to add a time delay on the flow but we already have this. The set up can be seen below:
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/f72a1368-3901-45e3-a28c-21331bec0822.png)
Would these two things potentially solve this:
1, Turn smart sending on (we didn’t have this on as we wanted them to receive a campaign email if it happened to go out at the same time)
2, Add a flow filter saying ‘Started Checkout zero times since starting this flow’
Would love any help and feedback on this.
Cheers, Sid
Best answer by bluesnapper
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