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I’ve created an Abandonment Cart flow. I have two different emails: one for someone who added only one product to their cart, and another for someone who added multiple products. How do I use a conditional split to achieve this?

Hi @moeezahmad8 

For your flow, add a trigger split as that uses data from the checkout started event. Below will work: ‘item count equals 1’ if true the profile goes down the YES branch, otherwise the profile goes downs the NO branch (multiple items in checkout).

Hope that helps.

Regards

Andy

 


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