About Campaign sending

  • 15 August 2022
  • 1 reply

Badge +1

Hi Team,

What’s the matter with this? Every time I have to wait for hours to load this, otherwise I can’t send emails successfully. Can you solve this problem?



Best answer by stephen.trumble 16 August 2022, 12:02

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1 reply

Userlevel 7
Badge +60

Hey @Mumu Helen 

Welcome to the Klaviyo Community! Sorry to see that you are having challenges with your campaign.

There is a known bug affecting how long its taking to update changes made to a campaign for some customers using the new template editor. I am adding your email address to the list of affected accounts. They are working on a solution and I will update you as soon as the development team has fixed the issue.

Thank you for your patience and being part of the Klaviyo Community!