Hi @katiekirsch!

I’m sorry to hear you’re running into this issue - it’s something that’s happened to me before as well. Given that Klaviyo’s giving the option to include emojis in the email builder, I suspect there’s a bug that’s preventing you from saving plain text email templates that contain emojis. 

Maybe @Taylor Tarpley or @stephen.trumble can help us pass this to the right team!

Warmly,

Gabrielle

Thanks @ebusiness pros for the callout!

@katiekirsch unfortunately emojis are not accepted currently in plain text emails. However, there have been a number of members who have had this challenge, especially with the popularity of using emojis in communications. I am going to share this feedback with our product team and if there is an update in the future I will be sure to let you know here about the update! 

Thanks again for contributing and helping us make Klaviyo better everyday!