Added to cart Metric

Hi there,

I have set up my Added to Cart metric through shopify to create an abandoned checkout flow with this being the trigger. My viewed product metric is working and so is my Added to cart metric when i test them both -  both showing up in metrics.
The problem i am having is my shopify will say 2 Added to cart but when i go to my metrics for that particular time there is nothing being recorded.

Any help you may have will be appreciated! It all seems to be working and registering but Klayvio is not picking up non testing events and therefore none of my flows are being triggered.

Thanks!