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Back in stock email displaying wrong currency symbol

  • 22 June 2023
  • 4 replies
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Hi, i’m hoping someone can help me with this,.

I have set up a ‘back in stock’ flow and everything seems to be working fine expect that the currency symbol is displaying as $18 instead of £18. My currency is set to £ in settings and all of my other flows pull through product prices in £.

How product displays on site: https://prnt.sc/wd74wsQJt81U

How product displays in ‘back in stock’ email: https://prnt.sc/FzVeODwLXh16

Any ideas why this might be?

Thanks, Sam

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Best answer by Omar 23 June 2023, 10:15

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4 replies

Userlevel 7
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Hi @samwall,

please change the settings of your email and change the currency for that email. 

That should do the trick.
 

Regards,

Omar Lovert // Polaris Growth // Klaviyo Master Platinum Partner

We help with e-commerce growth through CRO, Klaviyo and CVO

 

 

 

 

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Thanks so much Omar, so simple, not sure how i missed that. 😀

Userlevel 7
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You're more than welcome

 

 

Omar Lovert // Polaris Growth // Klaviyo Master Platinum Partner

We help with e-commerce growth through CRO, Klaviyo and CVO

Hi! I am facing the same issue, but I can’t find the currency option in the styles tab. Is this an option only for paid accounts?

[later EDIT: found it - I was on section level]

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