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Hi,
I am new to Klayvio and I have just set up a review flow.
It flows like this:
I am wondering, if there is a way to add customers who have fulfilled an order in the last 90 days to this flow. Someone please help!
Thank you!
Best answer by In the Inbox
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+29
Hi
Thank you for posting your question in the community! Technically, you can not backfill people into the flow due to the event trigger of Fulfilled Order, which is based on a real-time trigger.
However, you could create a segment of people who have recently fulfilled their order in the last 90-days, clone the message within the flow, and send to that segment as a campaign to request any of your past customers to write a review.
You would just want to make sure as part of your segment, you exclude anyone who has already received your Review Request email from the flow.
I hope this helps!
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Hi,
Thank you!
Sending it as a campaign though means I can’t trigger the rest of the flow being:
How do I make it so the orders placed in the last 3 months can be added to this flow so it back sends?
Thank you
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Hello, I had actually same question. Is it possible to send out the request for review also manual? I know its some work, but since I am at the very beginning it wouldnt be too troublesome.
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