Hi @James1010,

Thanks for sharing this question with us!

We have a great guide on setting up a welcome flow here!

In terms of the VIP flow, start by creating a new flow and select metric as the trigger for your flow. Metric-triggered, also called event-triggered flows are flows used to email subscribers when they take a certain action. Next, select Placed Order as your metric and add a trigger filter using the $value field. Set this to “at least 500”. Trigger filters evaluate the data coming in from the event that triggers the flow. Your flow should now look something like this:

You may also be interested to check out our guide on creating a segment of VIP customers.

I recommend browsing our help center for any and all product-related questions! 

Thanks for being a member of our community.