Hi friends,
I’ve searched the help center and community forum but haven’t quite found the answer to my question. I have a flow where I want profiles to stop being added to the queue to receive emails, but I want those already in the queue to finish. The trigger is addition to a segment. There is a time delay of 24-48 hours, then 1 email, then a few profile updates 14 days later.
- If I set the email to manual, profiles will continue to queue.
- If I set the email to draft, those already in the queue won’t receive the email, making the profile updates inaccurate.
So, my idea was to edit the trigger segment, so that no one else enters it organically. Does this make sense? Is there a better way to accomplish this?