Browse Abandonment Dynamic Issue

  • 29 August 2023
  • 1 reply

Badge +3

Hi All,


In my Browse Abandonment flow’s 1st email, I have a section at the bottom that says ‘You may also like...’ - There is a section to add up to 3 items, (Best selling & Most Viewed), yet only one product is shown and not the Best Selling & Most Viewed items.

If anyone can assist or put me in the right direction, I’d really appreciate it, thank you!






Best answer by Spark Bridge Digital LLC 29 August 2023, 14:20

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1 reply

Userlevel 6
Badge +32

Hey there!

I’d recommend checking your Data Feed section where the product info and rules are housed.
Guide on customizing it:

In there, you could create a new fresh feed to see if that fixes the issue or adjust the rules for the current one to make sure it isn’t limiting the data it pulls from.