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Browse Abandonment Dynamic Issue

  • 29 August 2023
  • 1 reply
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Hi All,

 

In my Browse Abandonment flow’s 1st email, I have a section at the bottom that says ‘You may also like...’ - There is a section to add up to 3 items, (Best selling & Most Viewed), yet only one product is shown and not the Best Selling & Most Viewed items.

If anyone can assist or put me in the right direction, I’d really appreciate it, thank you!

 

Regards

James

 

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Best answer by Spark Bridge Digital LLC 29 August 2023, 14:20

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Userlevel 6
Badge +32

Hey there!

I’d recommend checking your Data Feed section where the product info and rules are housed.

https://www.klaviyo.com/product-feeds
Guide on customizing it: https://help.klaviyo.com/hc/en-us/articles/115005082787

In there, you could create a new fresh feed to see if that fixes the issue or adjust the rules for the current one to make sure it isn’t limiting the data it pulls from.
 

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