Skip to main content
Solved

Bug in Email Editor?

  • 27 June 2024
  • 1 reply
  • 57 views

It’s hard to describe, so please see the embedded video of what i am talking about.

When editing text blocks in emails, they’ll sometimes become scrollable and hide top or bottom lines of text instead of resizing to fit the text like they should. So i can’t see all the text I’ve written.

This only happens in the editor, and all the text shows up in the preview and test emails. 

Is anyone else seeing this? Have you found a way to fix the bug? 

Klaviyo please fix ASAP!

 

1 reply

Userlevel 4
Badge +13

Hello,

I've encountered the same issue! What I usually do is add a new text block and rewrite the copy instead of just refreshing. This approach has worked for me on several occasions.

While it's definitely a bug, it hasn't caused significant problem for me.

Hope that helps,

Reply