What you can do is add an ‘additional filter’ to the remaining emails within the flow:

What someone has done → Clicked email →  Where URL is (whatever the URL is of that link) → zero times since starting this flow

That way they won’t be restricted from entering the flow again in the future, but anyone who clicks that URL won’t receive emails to which you apply that filter.

Awesome, thanks @eMeg! I’ll give that a shot and report back either way. 

One question for you @eMeg. You mentioned that the user won’t be restricted from entering the flow again in the future if they click that link. If/when they enter the flow again in the future, is that a fresh start i.e. they’ll see the entire flow if they don’t click the link again?

For example:

1st Time

Email 1 > Email 2 > clicks link > exits flow

2nd Time (A)

Email 1 > Email 2 > Email 3 > Email 4 > etc.

OR 

2nd Time (B)

Email 1 > Email 2 > exits flow automatically based on click behavior from 1st Time

-------------------

Edited to add: I may have answered my own question. This looks like it’d only apply to this trip through the flow.

HI @eMeg,

I’ve been trying various ways to get this to work and it’s just not playing nicely.

This is what I have right now. The link to click to remove yourself from the flow is in Email 2. I had the time delay after the conditional split until I read in the help guides that this might prevent the software from reading the profile.

Still, it’s not working for me. In this case below, both tests I ran (clicking on the link and not) produced the same result -- the user went through the “yes” path.

The only thing I can think of that’s wrong is the link itself. I’m using the “naked” link, which is the one I want to direct them to, not the one that has the Klaviyo parameters added to it.

These are the two variations of the URL I tested:

https://matchstickgolf.com/?unsubscribed-from-cart-emails

https://matchstickgolf.com/?unsubscribed-from-cart-emails=&_kx=

• I tested this one after seeing that appears to be the default (Klaviyo adds the =&_kx=, at least that’s what I saw in the preview.)

Is anything about what I’m doing sticking out as wrong? I’d appreciate any thoughts you or anyone else might have for what to try next.

Cheers,
Matt

Just wanted to bump this. Curious if anyone might have some suggestions or can point out anything I may have done wrong (detailed in my previous post). TIA!

@Matt G i might have a different suggestion. Hope i understood well and this works.

Can you try to update a custom profile date property when someone click that link? E.g create “cart abandonment flow date exclude” date as today and at the point you want him to get this email set one additional filter in the email that says “cart abandonment flow date exclude” is 30 days ago.

Curious to see if this works for you. ;)

Hey @Mail-Marketing, thanks for the response.

I think I understand what you’re suggesting, but may need to Google it since I’m still relatively new to Klaviyo  

I’ll give that a try and will report back either way.

Thanks!