Can Klaviyo send an automated email triggered from a reply?

  • 4 September 2023
  • 1 reply

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This could be a good way to increase engagement on the first open email. The automated email could contain an increased discount or another benefit


Best answer by stephen.trumble 5 September 2023, 17:52

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Hey @GaryV_123 

Welcome to the community and congrats on your first post! Check out this other community post on the same topic.

While we can’t automate a response off of a reply, you can use the “Opened email” event that is triggered for a specific campaign or flow to create an automated series of emails to follow up ie “Opened Email X” and “Has NOT Placed Order in X days”. 

Hope this helps!