I made the Klaviyo integration thru Vtex as an app, but my flows are not working. I´m not able to see the Vtex events in the metrics list. The only ones that appear in the list are the Shopify ones. Does any one know how can I verify that the integration is working correctly, and make the event list appeat in my flows?
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Hi
May I ask if you’re using the partner integration that’s documented here?
Since this is not a native Klaviyo integration (it was developed by a third-party), troubleshooting it is beyond the scope of Klaviyo’s Community & Support. However, I was able to locate the Installation Guide here:
And the support email of the group that created the integration:
I would recommend reaching out to that email with this question, since they have more insight into the inner-workings of the integration.
Best,
Brian
Thanks so much!!! Really appreciate it
Hi, how are you?. Did you manage to create an abandoned cart flow from this integration?
The flow works for me, but I can't find what event to set so that people receive the products they abandoned in the mail.
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