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Cant set "Added to Cart" metric as Flow Trigger

  • 12 November 2022
  • 2 replies
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  • Contributor I
  • 1 reply

Hi!

I wanted to ask whether can we achieve this? I wanted to create an abandonment cart flow where it will trigger when a customer adds a product to a cart and does nothing after that. For an example, a customer add a t-shirt to his cart and exit the page. After a few hours, he will be receiving an email about the product in the cart and something like that. My klaviyo currently is integrated with woocommerce and I am not able to set “Added to cart” metric as the flow trigger. Is there any way around this or some other explanation about this?

Thank you 

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Best answer by Spark Bridge Digital LLC 14 November 2022, 13:39

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Userlevel 6
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Hey @Viq!

Can you confirm that you have people triggering that metric currently in your Activity Feed tab? Sometimes you can’t move forward with a metric selection for a flow if there is no data in your Klaviyo yet for it. 

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Ya I have checked the metric and it’s working as I wanted. Thank you for the information

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