I am trying to create 2 flows:
- cart abandonment (for those who added to cart, without reaching the checkout)
- checkout abandonment (for those that reached checkout and abandoned it before purchase)
While I read several topics on the setup, I am still slightly confused with the filter logic.
I am using the following filter setup for both of the flows: the cart abandonment flow and the checkout abandonment flow.
In both cases, I would like to achieve that the users recieve all abandoned products within 1 email and not 1 email sent for each product separately.
Is the bellow filter setup correct for both flows? I am asking because I read that a for the cart abandonment flow, it is enough to include only 2 filters: placed order zero times since starting this flow and started checkout zero times since starting this flow.
I appreciate your help with this.