Clarification on 'Where Items' Condition in Klaviyo Flow Based on Keywords

I would like to inquire about the Condition Split feature in Klaviyo flows. When using the 'where items' condition with a specific keyword, does it select all items that contain this keyword, or is there a more refined way to filter based on the keyword?

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Hi @talhahussain ,

Thank you for sharing the query in the community!

Based on the image you shared, it means identifying those who have placed an order at least once since starting the flow, where the items contain the mentioned ones.

Hope this helps!

Disha Sharma - Klaviyo Certified Email Expert
Email is where strategy meets emotion—and we know how to connect the two

Mavlers.com: Email Automations that feel personal, yet scale infinitely
Email.Uplers.com: Design Emails that don’t just look good—they deliver

yes but if i add (Use”voopoo”) dose it includes all items that are include “voopoo” keyword?

Hi @talhahussain ,

Yes, adding 'voopoo' does mean Klaviyo will consider all the items that include the 'voopoo' keyword.

Disha Sharma - Klaviyo Certified Email Expert
Email is where strategy meets emotion—and we know how to connect the two

Mavlers.com: Email Automations that feel personal, yet scale infinitely
Email.Uplers.com: Design Emails that don’t just look good—they deliver

Got it Thanks

I would like to inquire about the Condition Split feature in Klaviyo flows. When using the 'where items' condition with a specific keyword, does it select all items that contain this keyword, or is there a more refined way to filter based on the keyword?

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