I’ve set up a flow with the event where someone is added to a list.
They then receive an email with a ‘book a consultation’ link, and they then go through a conditional split where the conditions are if someone has clicked the URL link for the flow “at least once” and ‘over all time’. The problem is, anyone who enters the flow goes into the ‘NO’ side if the conditional split, despite clicking the link.
How do I fix this and make them go into the YES direction ?
Here’s how my flow looks like :
Hi
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I would recommend setting the time delay to more than 3 minutes. I don’t think it is enough time for the recipients to interact and therefore no one is going down the yes path. Otherwise you can host the guide on the hidden page in your CMS and link directly to it instead of sending out 2 emails.
I hope this helps!
Umme better would be if you increase the time delay so they have enough time to engage and klaviyo can populate their info too as suggested by
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