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Create properties from carts on Woocommerce

  • 25 July 2024
  • 3 replies
  • 16 views

Hello to all!

Like many, we have a multilangual Woocommerce store. We are starting to use a flow for abandonned checkout and want to be able to send email in French or English.

We see two ways in doing so; either with the property “Locale: Language” but that property doesn’t seem to be updated on the profiles/checkout.

Our website use this architecture for the links

French : https://noxgaming.ca
English : https://noxgaming.ca/en

However, we still don’t see how we can use those too.

Could you help us by helping us how we can add those properties?

Thank you!

3 replies

ArpitBanjara
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Hey @NOX_Will 

Thank you for asking this question here in the community

I looked into this and Woocommerce doesn't actually pass any locale as per Klaviyo’s documentation -

you could use the country property which is assigned by Klaviyo but this wouldn't always be correct. It would require a custom solution of sorts which can assign that locale to the metric so that you can use it in a flow or segment for example.

I hope this helps,

Thanks

Arpit

Arpit Banjara - Lead Email Marketing Specialist at Flowium
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Do you have documentation on how to implement the passing of the locale and other data?

 

Thank you

ArpitBanjara
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Userlevel 5
Badge +25

Hey @NOX_Will 

You can navigate here - https://developers.klaviyo.com/en/docs/using_data_in_klaviyo

I hope this helps

Cheers

Arpit

Arpit Banjara - Lead Email Marketing Specialist at Flowium

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