Hi, apologies up front if this is an easy ‘to do’, but I’m still on my learning curve with digital marketing.
We offer a $ coupon code when someone subscribes to our email list. I am trying to create a segment (and subsequent flow) to follow up with the customer that they still have a $10 coupon to use and hopefully get them re-engaged and purchase. I would like this follow up once 60 days passes.
I have looked in both the segment and flow sections and I cannot seem to create ‘when someone has not used coupon’.
Is the best solution to create a flow for ‘someone that subscribes and not purchased’ in the last 60 days. I was hoping that the trigger could be the expiration date of the coupon and possibly re-send the coupon code to them?
Thanks in advance
Best answer by retentionView original