Creating a flow series for coupons and non opens

  • 18 March 2022
  • 1 reply

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 I need to know how I can create a flow from an email. flow this will consist of 3 mails 15OFF 20OFF AND 30OFF It will start 15OFF I will have to send the 20OFF email only to those who have not opened the first one and to those who have not made a purchase. The third 30OFF email will be sent only to those who have not opened / have not purchased

1 reply

Userlevel 6
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Hey Martina,


For your flow filter, you should have ‘Placed Order Zero Times Over All Time’ to keep anyone who has ordered before from getting these.

For the messages, you can add in conditional split in your flow after your delays to check if someone has opened the message. It’ll look something like so - 


Tricky thing is that the messages may not appear in the drop-down until it starts sending. The work-around is that you should do ‘where’ - ‘Subject’ and plug in the subject line instead for the message. You’ll then repeat this split before each message to cross-check that they didn’t open a certain message before.

You could even do ‘Flow’ instead of ‘Message’ and apply this as a Flow Filter to the entire flow where it checks if someone opens ANY of the messages inside of the flow and then pulls them out. A couple ways to make this happen.

Hope this helps!