(Custom HTML) Email Preview looks correct - but horribly broken when sent

  • 1 October 2022
  • 1 reply

Badge +1

I built a test email with HTML and CSS - it looks correct in the preview, but when I do a send preview it seems to be horribly broken, like its ignored all of the css? (Although it hasn’t because it still listens to hover) any ideas?




Best answer by Dov 3 October 2022, 19:48

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1 reply

Userlevel 7
Badge +61

Hi @JackH,

Thanks for sharing this question with our community.

There could be a few things happening here. There are some recommendations (including some CSS best practices and using third-party tools to preview your email through several different email clients) contained in the following community post:

Additionally, you could hire an accredited Klaviyo partner to look further into your particular code.

Thanks for being a community member.