Custom Notification When New Record is Added To List // Errors with Personalization Fields

Question

I am attempting to create a notification in an existing flow that is generated any time a new lead (record) is added to a list. The goal of the notification is to send an email with the lead details. This includes first/last name, email, phone, etc. along with the answers to specific questions we ask in our FB lead ad form.

My setup looks like this…

When I attempt to preview this email, I’m seeing the following error(s)

Any help in fixing this so a proper email notification is accomplished sharing the above lead parameters is greatly appreciated.

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Best answer by Omar 4 November 2023, 00:27

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Omar · Accepted Answer

@AdsVicethe only thing I'm seeing in your screenshot is that for the last 3 variables there seems to be an cariage return or “enter” between {{ and the variable.I would suggest adding it to a notepad (non html/coding) tool, fixing the plain text version, removing the returns, inthat code and pasting it back to Klaviyo.Omar Lovert//Polaris Growth//Klaviyo Master Platinum PartnerWe helpwith e-commerce growth through CRO, Klaviyo and CVO

AdsVice · Answer

@OmarThank you the response! So just to confirm, do you mean the space between {{ and the field value? So instead of “{{ first_name }}” it should be “{{first_name}}”?I went into a notepad and set this up up. I’m hitting “enter” after each field because I want the email notification to show each value on a separate line. Should I not do that? Here’s what I have in the notepad.A new lead submitted in Facebook.{{ first_name }}{{ last_name }}{{ company_name }}{{ email }}{{ work_phone_number }}{{ created_time }}{{ platform }}{{ which_type_of_solution_are_you_interested_in? }}{{ what_is_your_estimated_monthly_processing_volume? }}{{ how_do_you_want_to_accept_credit_card_payments? }}

Custom Notification When New Record is Added To List // Errors with Personalization Fields

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