I am currently using Klaviyo, WooCommerce, PPOM for WooCommerce, and WPC Order Tip for WooCommerce. I am working on an email notification for customers when an order is placed and I am facing a few issues:
- In the 'Order Placed' event, the metadata does not capture the value from the Tip sent. I plan to work around this by subtracting the value of each product, shipping, and discount from the final bill in Klaviyo. Is there a way to do this?
- When using PPOM, the values received from WooCommerce in the metadata are inconsistent, not fixed in any specific field. Sometimes it's metadata 2, sometimes metadata 1. Is there a way to fix them in one place?