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Date Property present in profile but not showing when making a date triggered flow.

  • 7 December 2023
  • 3 replies
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Hello, 

I am making a birthday flow. I have a custom property in profiles by the name of Birthday but when i make a birthday flow and try to trigger it with date, I don’t see the Birthday property there. See attached-

 

 

 

The date in MM/DD/YYYY format as suppoerted by Klaviyo. 

Can someone help?

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Best answer by stephen.trumble 7 December 2023, 22:00

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Userlevel 7
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Hey @rohan12334 

Thanks for asking a great question in regards to date-triggered birthday flows.

Have you already verified that all profiles are correctly formatted? This often happens because there may be 1 profile that has text in the field and will automatically convert the property to “text” instead of “date”. It only takes 1 profile for this to happen.

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Yes @stephen.trumble that is what the issue is. the formatting is not same for all. Honestly, it a huge pain to go through all and figure out what’s causing the issue. While we are at it, can you tell me what to do if when I am uploading a CSV and some of the fields are empty? 

Userlevel 7
Badge +60

Hey @rohan12334 

When it come to a blank field you dont have to do anything. We will automatically make that property “null” for that profile until it is updated.

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