Hey folks,
New to klaviyo and would love to get some help and insights here for woocommerce.
I would like to set up flows according to orders placed by our customers. I am not clear on the definition specifically for “Fulfilled Order”
According to this article: https://help.klaviyo.com/hc/en-us/articles/360030732832#:~:text=Ordered%20Product,one%20event%20for%20the%20pants. it is when the order is marked as “shipped”.
However, from my orders page i can only see these options:
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/a60fb807-4d31-4e18-a3c8-af3b74fdbb88.png)
Which incudes pending payment, on hold, completed, cancelled, refunded, failed and draft.
Am i missing something? Or a custom input of “Shipped” needs to be developed? How does klaviyo know my order has been shipped otherwise?
Same question for Placed Order - what is the equivalent status in Woocommerce? Is it “Processing”?
Many thanks, appreciate any help!