Different sending domain

Hello @darka26, 

Building on @julie.accardo’s explanation of best practices with using a dedicated sending domain and how it aligns with your root domain; with the use of a dedicated sending domain, you would only be able to set up and prescribe a singular subdomain within your Klaviyo account. 

Since your Shopify store is using the domain of Yeslicense, there wouldn’t be a way to use a separate Root domain with the account as each Klaviyo account only supports one sending domain per account.

As Julie mentioned above, if your account is already set up with a dedicated sending domain of Yeslicense, using a different domain for sending such as @golicenses.com would cause a misalignment when the email is received by the inbox provider and may not garner the best results in terms of deliverability. The reason for this is that inbox providers would already see your sending subdomain of send.Yeslicense.com almost like a signature in all your emails; when they also see that a different “from” address is listed it would raise suspicions by these inbox providers. 

Should you need a separate sending domain of “@golicences.com” we would recommend setting up another Klaviyo account for this brand and setting up a dedicated sending domain under this alternate brand.