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Dynamic product block not appearing on test preview

  • December 19, 2024
  • 3 replies
  • 31 views

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Hi! I’m building a dynamic product block on my browse abandonment flow with viewed product trigger.

On actual flow preview, the product block appears but links do not work.


But on test email, the dynamic product block is rendered like this:
 

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I’m using the variable {{ event.ImageURL }} for the dynamic product image.
Anyone knows what seem to be the problem here?

Best answer by ali786

@junebuenavista so you means link for image is not working...Right?
Trying using dynamic bloc from klaviyo by default flow

 

Can you see activities when you preview browse abandoned email?

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3 replies

ali786
Expert Problem Solver I
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  • Expert Problem Solver I
  • 78 replies
  • Answer
  • December 19, 2024

@junebuenavista so you means link for image is not working...Right?
Trying using dynamic bloc from klaviyo by default flow

 

Can you see activities when you preview browse abandoned email?


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  • Author
  • Contributor I
  • 1 reply
  • December 19, 2024
ali786 wrote:

@junebuenavista so you means link for image is not working...Right?
Trying using dynamic bloc from klaviyo by default flow

 

Can you see activities when you preview browse abandoned email?

Hi ​@ali786, yup, I was able to have the dynamic product block show on test email by using this placeholder tag: {{ event.URL|default:'' |httpsize }}, but unfortunately link appears like this: https://products/nitric-oxide?_kx=, so it still doesn’t work 🙃


chloe.strange
Community Manager
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  • Community Manager
  • 425 replies
  • December 24, 2024

Hi ​@junebuenavista

I saw you had an open support ticket and that the issue was resolved. Feel free to add any other details to this thread, but glad it’s working correctly now!

~Chloe