Editing double opt-in confirmation page

  • 30 June 2021
  • 1 reply

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As soon as a user enters the email in the pop up, before the "welcome" email arrives, they receive a confirmation email that says if they want the brand to send them the email. The problem is that that email is not customized and I can't find it

Best answer by David To 30 June 2021, 16:40

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Userlevel 7
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Hello @Diego Alberto Savoldi,

Thanks for sharing your question with the Klaviyo Community!

It sounds like you are talking about the double opt-in confirmation email that comes through when a custom subscribes to your list. You can edit this confirmation email by navigating to Lists & Segments > your list > Subscribe & Preference Pages > Email Confirmation.

I also elaborated further on this in a similar Community post which i’ve attached below with some further resources that may help you:

I hope this helps!