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Email content will not render: Could not parse the remainder: ' Name' from 'First Name'.

  • 6 October 2022
  • 2 replies
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Receiving this error: Email content will not render: Could not parse the remainder: ' Name' from 'First Name'.

 

Can anyone help me resolve this error?

 

Thanks.

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Best answer by moodxmanager 7 October 2022, 09:22

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Userlevel 7
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Hey @Tim.C.K 

Welcome to the Klaviyo Community! Happy to help! 

It appears you may be using a different syntax than what can be recognized by Klaviyo which is why you are seeing the error of being unable to parse the data.  Klaviyo uses a Django Template syntax and would require the correct syntax for looping over a list to render properly within the template. The proper tag for name is {{first_name}}. All of our tags are documented in the Template Tags and Variable Syntax guide.

Hope this helps!

Userlevel 2
Badge +7

To make sure you’re using the right one, just use the “Add personalization” feature and find the First_name parameter. Then click on it – boom, you can use that parameter without doubt that’ll work. 

 

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