I have set up a flow in my klaviyo account. But the emails are not being sent to the subscribers? None of the flows are sending emails ( I have set up correct triggers)
Can someone please help?
Best answer by alex.hong
View original
Email not being sent
A
Userlevel 7
+58
Hey there
Welcome to the Community! I hope to provide some insight into why your flow might not be sending.
In your flow analytics, are you seeing that any emails were skipped? In the tab you should see the reasoning for why people were skipped. If the emails are not sending at all, one thing that might be going on is that the list has double opt-in set up, which means that we won't add a customer to the list unless they confirm that their subscription. If you can reply with additional info or screenshots, that would help pinpoint the answer. We would need more information as with general questions like this, we cannot go into your account and would need more info to come to a conclusion.
Thank you,
Alex
A
Hey I got the issue resolved.The newsletter was set up for double opt in. I have changed it. Thanks for your help! :)
Userlevel 7
+58
Thanks
Have a good rest of your day,
Alex
+4
Hey
I got the same problem however the list that we created do have single opt-ins. But still, I couldn’t send emails with the flow. I hope you can help me.
Thanks!
+4
Hello
Reply
Log in to the Community
Use your Klaviyo credentials
Log in with Klaviyo
Use your Klaviyo credentials
Log in with KlaviyoEnter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.