Hello,
I just set up my first flow (see screenshoot). The flow is very simple: just send a welcome email when you subscribe to the newletter.
However, after adding several customers, nobody sees this email again?
How can I do it ?
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Hello,
I just set up my first flow (see screenshoot). The flow is very simple: just send a welcome email when you subscribe to the newletter.
However, after adding several customers, nobody sees this email again?
How can I do it ?
Best answer by Dov
Hi
Thank you for sharing your question with the Klaviyo Community.
Can you tell me if these users are a part of the newsletter or not?
If they are not showing up on the list at all, I recommend looking at the post here for the solution. If they are being added to the list, I recommend looking at this post, specifically the 2nd part of the solution referencing smart sending:
Let me know if you are still having trouble after this!
Thanks and have a great weekend.
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