I've set up post-purchase email flows and it is sent when my product is shipped. And two of the customer emails have been Skipped, and it says due to a syntax error. I've been trying to troubleshoot around this error, but I cannot locate where the error is. I even made a new template because maybe I tampered with the code, but I still get the same error.
Are my emails being Skipped because of this syntax error, or is it another reason? If so, how do I fix this syntax error because if it doesn't indicate where the error is in the email.
Lastly, the customer received a separate confirmation email about their product being shipped, but it is from the supplier. Does Klaviyo skip emails if it knows another platform is sending an email?
