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Emails keep going to promo folder with double opt in on

  • 14 April 2022
  • 1 reply
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My emails keep going to promo folder with double opt in on.

Is there a work around for this?

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Best answer by Dov 15 April 2022, 16:02

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Userlevel 7
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Hi @ashley12345,

Thanks for sharing this question with us.

We have a lively thread on the promotions tab, where other members of our community provided some great advice:

Additionally, whether double-opt in is enabled or disabled will not have a direct impact on emails going to promotions.

I hope that’s helpful and thanks for being a member of our community.

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