Hi,
I’m trying to export my Klaviyo designed emails into Shopify. I have saved as templates in Klaviyo and am exporting the HTML over. However when I try and save and view in Shopify I receive an error message as shown below:
Please could someone tell me if this is and issue with Klaviyo or something I need to seek help with on Shopify?
Thanks
Hey
Thank you so much for coming to the Klaviyo Community for help with your email template.
Because this is a server error with shopify you will need to reach out to Shopify Support.
Thanks, I’ll check in with shopify support now
I am having the same issue, Shopify said its Klavyo’s problem to fix? has anyone figured out how to fix this problem?
I am going through the same issue. Contacted support and both Shopify and Klaviyo are playing the blame game on each other. It’s frustrating.
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