Essential Flows Tagged with Shopify or Big Commerce or Nothing (Standard)

  • 21 July 2023
  • 4 replies

Why do some flows have Shopify or Big Commerce tags and some don’t? I want to make sure I am choosing the right template for my Welcome Flow. 

Thank you


Best answer by Omar 27 July 2023, 00:19

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4 replies

Userlevel 7
Badge +36

Hi @itdebJ!

In the flow library, the flows tagged with e-commerce platforms like Shopify and BigCommerce simply indicate that the either the trigger of the flow, or a metric elsewhere in the flow (such as in a conditional split), is a Shopify or BigCommerce metric:

Shopify Welcome Series → See Shopify ‘Placed Order’ metric in conditional split


So if you aren’t using one of these platforms, you will have to select a non-specific flow or change these metrics to the appropriate integration.


I hope this helps!




Userlevel 7
Badge +45

@itdebJ What are you using as an ecommerce platform?



Userlevel 7
Badge +45

@itdebJ in that case don't worry too much about the other triggers and only use Shopify related ones.


Omar Lovert // Polaris Growth // Klaviyo Master Platinum Partner

We help with e-commerce growth through CRO, Klaviyo and CVO