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Why do some flows have Shopify or Big Commerce tags and some don’t? I want to make sure I am choosing the right template for my Welcome Flow. 

Thank you

Hi @itdebJ!

In the flow library, the flows tagged with e-commerce platforms like Shopify and BigCommerce simply indicate that the either the trigger of the flow, or a metric elsewhere in the flow (such as in a conditional split), is a Shopify or BigCommerce metric:

Shopify Welcome Series → See Shopify ‘Placed Order’ metric in conditional split

 

So if you aren’t using one of these platforms, you will have to select a non-specific flow or change these metrics to the appropriate integration.

 

I hope this helps!

 

Best,

Brian


@itdebJ What are you using as an ecommerce platform?


Shopify! 

 


@itdebJ in that case don't worry too much about the other triggers and only use Shopify related ones.

Regards,
 

Omar Lovert // Polaris Growth // Klaviyo Master Platinum Partner

We help with e-commerce growth through CRO, Klaviyo and CVO


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