Exact meaning of "Last active between dates X and Y"

Question

Hi there,I am running a “Started Checkout”-triggered abandoned cart flow which I want to prepare for a special Sale (like Black Friday).So my idea was to add a conditional split that asks for the profile’s “last active” property. if the date is within the sale period, the flow goes down path A, otherwise path B.Now, when I tested it myself today (which was the early hours of Nov. 24th) the conditional split "Last active between dates 24.11.2022 and 26.11.2022" did NOT place me in the “YES” path → only when I changed it to "Last active between dates 23.11.2022 and 26.11.2022".So my question is: Does “between dates” really mean “NOT INCLUDING the given dates” - or was there just some kind of time zone mix-up??Please help me understand this. Thx

Taylor Tarpley · Accepted Answer

Hi there @Stefan for BIOBLO,Welcome to the Community! Happy to help!When working with in between dates with metrics,it should be important to note that days start and end at midnight UTC.However, I would suggest opting for the split condition: What Someone Has/Hasn’t Done > Started Checkout > at lease once > In between x days. The Started Checkoutevent reportsmore accurately as the ‘Last Active’ metric can sometime be muddled by bot openings from inbox providers.Thanks for participating in the Community!-Taylor

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