Exclude specific products from abandoned checkout dynamic product block

  • 9 July 2024
  • 1 reply

Badge +6

How to NOT show items like the route protection product or additional warranty plan item from the dynamic product block in the abandoned checkout emails?

I came across articles but they were for the old editor and didn’t work. Is there any updated way documented properly?

1 reply

Userlevel 7
Badge +59

Hi @mkemail, by most measure, this one should still work:

The above works by adding items into a Shopify Collection (or product tags) called ’ac_exclude.’

In your case, assuming you’re on Shopify, see if you can’t add route or warranty plan items to a collection (or tag them), perhaps you can just do a match based on the item’s name since they are not likely to change over time.