@ryanev Have you tried using Klaviyo’s if/else statements? I’ve never tried using them in the from name, so I’m not sure if it’s possible - but worth a shot. 

Here is the documentation for that. 

Hi @ryanev,

Welcome to the Community! 

I agree that this would be a pretty cool feature to have in Klaviyo. Unfortunately, the message personalization tags approach recommended by the above comment would not work in the ‘Sent From’ name at this time. But that was a clever idea! 

I guess if you are looking for a workaround now, since dynamic senders are not currently supported, you could still utilize the personalization tags in the body of your email to make it appear that the messages were written by the customer’s rep. For example, adding a “From, $YourRep” sign-off at the end of the message with a personalization tag could be a good approach here. 

Of course, this would require you to have that rep’s name saved to each Profile in your Klaviyo account. This could be added through creating a custom profile property via a manual import, but I can imagine that would be a lot of work on your end, and would require manual upkeep. 

Maybe best to wait and see if dynamic senders is a feature that gets added in the future :)

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Hope this helps!

-- Ashley Ismailovski

I would like this as a feature as well. In our case, we would like to have the store segment a subscriber belongs to as an option to populate in the Sender name. Example: XYZ Store at Mall of America. The actual sending email address wouldn’t change but the Sender Name would be dynamic/personalized.