I created a popup form, you can test it here: https://www.bonbonsdolcisardi.it/ linked with the newsletter. But, when someone fill out the form didn't recieve any emails.
The trigger is easy peasy, so I can’t understand which is the problem….
I have turn off already the double optin in klavijo and all the newsletter automation in shopify…
THE POPUP FORM (AS YOU CAN SEE THE CONTACT IS REGISTERED)
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/7b60e2c9-d477-4b9f-be22-85de320aac0a.png)
ALSO IN THE NEWSLETTER THE CONTACT IS REGISTERED
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/60006c8c-5934-4345-95e6-d68dbb3b78e3.png)
THE FLOW
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/ace46f65-e1ea-4179-a03d-a6dc82fbc7c8.png)
Best answer by Dov
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