Flow Not Sending

  • 4 February 2023
  • 2 replies

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I have several flows set up and all of them are working but 1… ugh.. any advice?


Best answer by bettermail-Mirko 6 February 2023, 07:35

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Userlevel 7
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Can you share more details.. what is wrong with it? And how the flow looks so we can offer some suggestions.. Maybe the metric is not working or maybe something else is wrong..

Userlevel 1
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Hey @Gravies! Mirko here 😄

I hear you're having trouble with one of your Klaviyo flows. No worries, we'll get to the bottom of this. 🙌

As an Email Marketing Specialist, here are a few things I suggest that you can try:

  1. First, Double check that all the trigger events for the flow are set up and working smoothly.

  2. And Make sure that all the conditions for the flow are properly defined and being met.

  3. Then, Take a look at the email templates used in the flow to make sure they're all good to go. No errors or weird formatting that could be causing problems.

  4. After that, Check the flow's activity log for any reported errors.

  5. If all else fails, try duplicating the flow and making some changes to see if that resolves the issue.

If you're still stuck, I’m always ready to help out. I’m happy to help you. 💯

With these steps, I'm sure we'll have this issue sorted in no time!